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Lumary Academy

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Why teams love Lumary Academy

Learning that adapts to your needs.

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“If we didn’t have the Lumary Academy training, I honestly think it would have been much harder to learn the system.”

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Shanene,

HR Business Partner, Aspire Support Services

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I haven't had this with any other system that I've rolled out before. I literally had to do it with the implementation team and then create all of my own resources and train all of the internal staff.”

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Ruby

Quality Systems Manager, Caringa

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“We can just make it part of our induction and we don't have to physically sit with everybody while they're doing it and they can come to us for questions.”

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Danielle

CEO, New Growth Group

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“The flexibility to do the training whenever it suits you is great. If something doesn’t click the first time, you can easily go back and review it.”

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Simone

Data Officer, Aspire Support Services

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“I have no rostering experience and this was AMAZING from a beginner’s perspective. I could confidently create a base roster, roster period and publish a roster.

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Rebecca

Scheduler, New Growth Group

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“I love that we’re not giving staff superfluous information they don't need. It's just, this is what you need to do your bit.”

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Ruby

Quality Systems Manager, Caringa

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“The feedback has been great. The team had only just completed the online training, and it was fantastic to see them confidently using Lumary straight away.

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Simone

Data Officer, Aspire Support Services

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“The course structure works well: an overview first, then step-by-step guidance, followed by hands-on practice and a quiz. It’s easy to follow and remember.

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Simone

Data Officer, Aspire Support Services
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A structured series of courses designed to give you exactly what you need, in the right order, to guide your learning journey.

Developed by Lumary and industry experts, written in plain English, and packed with practical exercises and quizzes, guiding you step by step as if someone is right there beside you.

Track your learning progress at a glance, see which courses you’ve completed and quickly see what to tackle next.

Rewatch videos from any course whenever you like. Each video is broken into chapters, so you can jump straight to exactly what you need.

An interactive, conceptual overview of how Lumary works end to end, with each stage linked directly to the relevant videos.

Full access to step-by-step help centre articles to support you as you learn and apply what you’ve learned.

Access to reporting to show how your team are progressing with their learning plans.

Lumary System Administrators

System Administrator Learning Pathway:

  • Get started with Lumary DC
  • Set up and manage Lumary Settings

Lumary Champions

Lumary Champion Learning Pathway:

  • Get started with Lumary DC
  • Worker onboarding & record management
  • Client onboarding & record management
  • Service agreements
  • Plan SIL and SDA funding
  • Rosters and scheduling
  • Mobile experience to deliver services
  • Payroll management
  • Claim & invoice funds
  • Reports and dashboards in Lumary

Payroll & Awards Admin

Payroll & Awards Admin - Learning Pathway:

  • Get started with Lumary DC
  • Manage payroll & awards settings
  • Manage worker information for payroll
  • Reports & dashboards in Lumary

Payroll Processing

Payroll Processing - Learning Pathway:

  • Get started with Lumary DC
  • Manage worker information for payroll
  • Payroll management
  • Post-pay batch adjustments
  • Reports and dashboards in Lumary

Rosters & Scheduling

Rosters & Scheduling - Learning Pathway:

  • Get started with Lumary DC
  • Rosters and scheduling
  • Review, adjust & approve worker appointments
  • Reports and dashboards in Lumary

Customer Service

Customer Service - Learning Pathway:

  • Get started with Lumary DC
  • Client onboarding & record management
  • Service agreements
  • Plan SIL and SDA funding
  • Reports & dashboards in Lumary

Finance (Claim & Invoice)

Finance - Learning Pathway:

  • Get started with Lumary DC
  • Claim and invoice funds
  • Reports and dashboards in Lumary

House Management / Team Leader

House Management / Team Leader - Learning Pathway:

  • Get started with Lumary DC
  • Client onboarding and record management
  • Service agreements
  • Plan SIL and SDA funding
  • Site Management
  • Mobile experience to deliver services
  • Review, adjust and approve worker appointment
  • Reports and dashboards in Lumary

Support Coordinator

Support Coordinator - Learning Pathway:

  • Get started with Lumary DC
  • Client onboarding and record management
  • Service agreements
  • Reports and dashboards in Lumary
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Go.Learn Mobile App

Take your learning anywhere with the Go.Learn mobile app. Perfect for support workers who need flexible, on-the-go-training.

    Video Snippets

Short video chapters from eht full "How to use the mobile app' series. Jump straight to the step you need without searching through long videos.

    Step-by-Step PDF Guide

Updated PDF guide on how to use the mobile app. Perfect for quick reference when you need it.

    Full Video Library

Access complete training videos organised by topic and skill level.

    Perfect for Support Workers

Designed specifically for those who need quick answers while on the job.

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Frequently Asked Questions

Everything you need to know about Lumary Academy.

Lumary Academy is our online learning platform that helps users master Lumary through self-paced courses, practical exercises, quizzes, videos, and step-by-step guidance.

Lumary Academy is designed for all Lumary users, including support workers, administrators, and managers, offering role-based learning plans tailored to your needs.

Lumary courses are developed by our product, industry, and subject matter experts alongside the Learning and Development team. Written in plain English, they include exercises and quizzes to help users learn effectively and feel confident.

Yes. Our high-level journey map is interactive, showing how Lumary works end-to-end, with direct links to relevant videos.

Learning stats provide a snapshot of your progress, showing completed courses, quiz performance, and what’s next on your learning journey.

Yes. The Go.Learn mobile app that can be downloaded from the App Store or Google Play Store app allows you to learn anytime, anywhere, perfect for support workers.

They vary, but start from 20 mins to max 90 mins.

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Ready to transform your team training?

Join leading organisations who trust Lumary Academy to keep their teams competent, confident, and ready for anything.